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Leadership, Mentoring and Team Building
- Propose, outline and manage tasks for NCDOT interns
- Foster/support brainstorming, planning and execution of creative ideas
- Built a successful team by aiding in the onboarding process and encouraging continuity throughout the department.
- Promote employee recognition and appreciation (Customer Service Appreciation Week and Transit Operations Appreciation Day)
- Subject expertise in concepts and tactics of Industrial and Organizational (I/O) Psychology